Administrative Assistant: Florence, KY

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Administrative Assistant: Florence, KY

Location: Northern Kentucky

Address: 1130 Boone Aire Road
Florence, KY 41042-1157

Contact Number: 859-282-6518

Company Description

Do you enjoy making a difference in the lives of children with autism spectrum disorder? Do you want to grow professionally? Would you like a supportive and positive work environment? If so, Positive Solutions Behavior Group (PSBG) is hiring a full-time Administrative Assistant at our Florence, KY location. We offer very competitive pay, monthly bonus opportunities, paid time off, paid holidays, health, dental, vision, life, accidental, and disability insurance. Our Mission: PSBG is a family-focused, multi-disciplinary resource that continuously strives to increase opportunities for individuals who have behavioral and/or mental health needs. We celebrate each client’s strengths while fortifying them in their areas of need by applying our sciences and services in the community, home, schools, and clinical setting.

Job Description

  • Ensures tasks are completed within PSBG’s policies and regulatory guidelines.
  • Ensures new hire data and client data is populated accurately in the online database.
  • Collect and relay insurance benefits and authorization information to clinical team and customers.
  • Create and input clinic schedules into Company database.
  • Answer phones and emails in a timely manner.
  • Updates and maintains Company records.
  • Assists as needed with new hire orientation.
  • Assists Administrative Team with assignments.
  • Collect and relay compliance data to administration.
  • Must be dependable, reliable, and flexible.
  • High attention to detail, strong organizational skills and customer focus.
  • Excellent verbal and written communication skills.
  • Strong working knowledge of MS Office and Excel.
  • Ability to manage several tasks simultaneously; set priorities and plan work to meet deadlines.
  • Consistently looks for process improvements and greater efficiencies.
  • Consistently exhibits behavior and communication skills that demonstrate the mission and core values of PSBG and our commitment to quality.
  • Ability to maintain confidentiality at all times.
  • Performs other duties as assigned.


  • High School diploma; college degree preferred.
  • Clean background check.
  • Knowledge and compliance of HIPPA practices.

Additional information

PSBG is an Equal Opportunity Employer (EOE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

Job Type: Full-time

Pay: $15.00 – $18.00 per hour


  • Health insurance
  • Paid time off


  • Monday to Friday

Work Location: In person