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How to Access Targeted Case Management Services

How to Access Targeted Case Management Services

How to Access Targeted Case Management Services

Targeted Case Management (TCM) services play a crucial role in assisting individuals with navigating complex healthcare, social services, and educational systems. In Florence, accessing these services involves understanding the process, eligibility criteria, and steps required to connect with the support you need. Whether you’re seeking assistance for yourself or a loved one, this guide aims to provide clarity on accessing TCM services in Florence.

Understanding Targeted Case Management (TCM)

Targeted Case Management services are designed to help individuals with specific needs access necessary services and resources. This could include medical care, housing assistance, educational support, mental health services, and more. Case managers act as advocates, coordinators, and guides, ensuring that clients receive comprehensive support tailored to their unique situations.

Targeted Case Management

Assessment and Advocacy

TCM begins with a comprehensive assessment of an individual’s needs, strengths, and goals. This assessment is crucial as it forms the basis for developing a personalized service plan. Case managers act as advocates for their clients, ensuring their needs are understood and addressed within the broader service system.

Coordination of Services

One of the primary roles of a TCM case manager is to coordinate services across multiple providers and systems. This can include scheduling medical appointments, coordinating mental health services, accessing housing assistance, arranging educational support, and facilitating access to community resources. By centralizing and managing these services, TCM aims to streamline the process for individuals and ensure they receive comprehensive care.

Support and Guidance

Beyond coordination, TCM case managers provide ongoing support and guidance to individuals and their families. They serve as a consistent point of contact, offering information, education, and emotional support throughout the service period. This continuity of care is essential in maintaining stability and progress towards the client’s goals.

Advocacy and Empowerment

TCM emphasizes client empowerment and self-advocacy. Case managers work collaboratively with clients to build their skills, confidence, and capacity to navigate systems independently. They empower clients to make informed decisions about their care and advocate for their rights within healthcare, social services, and educational settings.

Monitoring and Evaluation

TCM involves continuous monitoring and evaluation of the effectiveness of the service plan. Case managers regularly assess progress towards goals, identify barriers or challenges, and make adjustments as needed to ensure the plan remains relevant and effective in meeting the client’s evolving needs.

Eligibility Criteria

To qualify for Targeted Case Management services in Florence, individuals typically need to meet specific eligibility criteria. While these criteria can vary based on the service provider and the nature of the case, common factors include:

Medical or Behavioral Health Condition

Individuals with chronic illnesses, disabilities, or behavioral health issues may qualify for TCM services.

Age Requirements

Some TCM programs may have age-specific eligibility criteria, such as services for children, adults, or seniors.

Income and Insurance

Financial need and insurance status may also be considered, although many TCM services are available regardless of income level.

Referral Sources

Referrals can come from healthcare providers, social workers, educational institutions, or community organizations.

Steps to Access TCM Services in Florence

Identify Your Needs

Determine the specific areas where you require assistance. This could range from healthcare management to housing stability or educational support.

Research Service Providers

Look for organizations in Florence that offer TCM services. Local hospitals, community health centers, mental health agencies, and nonprofit organizations often provide these services.

Contact Providers

Reach out to potential service providers to inquire about their TCM programs. You can typically find contact information on their websites or through community resource directories.

Initial Assessment

Upon contacting a provider, you may undergo an initial assessment to determine your eligibility and specific needs. This assessment helps tailor the services to your situation.

Develop a Service Plan

If you qualify for TCM services, a case manager will work with you to develop a personalized service plan. This plan outlines the goals, services, and resources that will be provided to support your needs.

Receive Services

Once your service plan is established, your case manager will begin coordinating the necessary services. This may involve scheduling medical appointments, connecting you with housing resources, advocating on your behalf, and providing ongoing support.

Review and Adjust

Periodic reviews of your service plan ensure that it remains relevant to your evolving needs. Adjustments can be made as necessary to ensure you continue to receive effective support.


Accessing targeted case management services through Positive Solutions Behavior Group LLC in Florence, KY, offers a vital resource for individuals seeking specialized support. Whether navigating developmental disabilities, mental health challenges, or other complex needs, our dedicated team strives to provide comprehensive care tailored to each client’s unique circumstances. By fostering a collaborative approach and leveraging community resources, we aim to empower individuals and families towards achieving their goals and improving overall quality of life.

For more information on how our services can benefit you or your loved ones, please feel free to contact us at 859-282-0400. Our experienced staff is ready to discuss your specific needs and guide you through the process of accessing the support that best suits your situation. Positive Solutions Behavior Group LLC is committed to making a positive difference in the lives of those we serve.


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