Billing & Operations Associate

Company Description

Do you enjoy making a difference in the lives of children with autism spectrum disorder? Do you want to grow professionally? Would you like a supportive and positive work environment? If so, Positive Solutions Behavior Group (PSBG) is hiring a full-time Billing & Operations Associate at our Florence, KY location. We offer very competitive pay, monthly bonus opportunities, paid time off, paid holidays, health, dental, vision, life, accidental, and disability insurance. Our Mission: PSBG is a family-focused, multi-disciplinary resource that continuously strives to increase opportunities for individuals who have behavioral and/or mental health needs. We celebrate each client’s strengths while fortifying them in their areas of need by applying our sciences and services in the community, home, schools, and clinical setting.

Job Description

• Responsible for all Commercial and Medicaid insurance billing, ensuring timely submission.
• Responsible for keeping track of denials, and rebilling corrected claims.
• Maintain detailed billing records.
• Report status weekly of billing, and billing issues, to CEO, CFO, and COO.
• Apply payments in Aloha Payment Center and troubleshoot denials in Aloha Payment Center.
• Ensures tasks are completed within PSBG’s policies and regulatory guidelines.
• Answer phones and emails in a timely manner.
• Assists Administrative Team with assignments.
• Collect and relay compliance data to administration.
• Must be dependable, reliable, and flexible.
• High attention to detail, strong organizational skills and customer focus.
• Excellent verbal and written communication skills.
• Strong working knowledge of MS Office and Excel.
• Ability to manage several tasks simultaneously; set priorities and plan work to meet deadlines.
• Consistently looks for process improvements and greater efficiencies.
• Consistently exhibits behavior and communication skills that demonstrate the mission and core values of PSBG and our commitment to quality.
• Ability to maintain confidentiality at all times.
• Performs other duties as assigned.

Qualifications

• High School diploma; college degree preferred.
• Clean background check.
• Knowledge and compliance of HIPPA practices.

Additional information

PSBG is an Equal Opportunity Employer (EOE).